--- title: "Offer products with subscription" description: "Offer subscription purchase on a product page: delivery frequencies, quantity chosen by the customer and a discount based on the number of products." url: https://www.ciklik.academy/en/abonnements/proposer-des-produits-a-l-abonnement/ lang: en lastUpdated: 2026-10-09 --- # Offer products with subscription > Box store > > This page applies to box stores hosted by Ciklik. Using the PrestaShop module? [See the PrestaShop documentation](https://www.ciklik.academy/en/prestashop/). Key points On a Ciklik box store, a product becomes available by subscription as soon as you attach at least one frequency to it, created in **Subscriptions > Advanced > Frequencies**. On the product page, the customer then chooses their quantity (1, 2 or 3 products) and how often they want to be delivered. You can grant a percentage or fixed discount based on the quantity taken by subscription. The same setup is used to sell refills by subscription: Ciklik has no dedicated feature, a refill is sold as a standard subscription, at a frequency that matches the consumption rate. You can offer **subscription purchasing** on product detail pages. The customer then selects their **quantity** and the **frequency** at which they want to be delivered, then completes their order. You can add a promotional offer based on the number of products chosen for subscription. **Prerequisite**: You must have created your product page. You can refer to the following article: [Sell a product individually](https://www.ciklik.academy/en/produits/vendre-un-produit-a-l-unite/) > Note > > When ordering a subscription product, the available shipping methods will be those active for the e-shop. ## Configure subscription purchasing from a product page ### Step 1: Create subscription frequencies Start by creating the subscription frequencies that will be available for subscription purchasing from your product pages. 1. Go to **Subscriptions > Advanced > Frequencies**. 2. Click the create button in the top right and fill in the form: - **Site** - **Alert**: check it to send renewal notifications for this frequency - **Interval**: monthly, weekly, … - **Cycle Count**: 1, 2, … For a monthly frequency, enter: monthly interval and 1 cycle. The subscription will renew on the anniversary date, every month. ### Step 2: Add subscription frequencies to the product 1. Go to **Products > Products**, then click the small eye icon (view) next to the product you want to offer with subscription. 2. From the product details, you will find the **Frequencies** section. Attach the previously created frequencies to the product. As soon as a product has at least one frequency, its page offers subscription purchasing, in quantities of 1, 2 or 3 products. ### Step 3: Create a promotional offer based on the number of products chosen for subscription You have the option to **offer a discount** based on the quantity of products taken with subscription. Example: - 1 product with subscription = -10% - 2 products with subscription = -15% - 3 products with subscription = -20% This can be a percentage discount or a fixed amount. 1. To configure such an offer, from the product details, go to the **Offers (Frequencies)** section. 2. Click the create button of the section and configure your offer: - **Quantity**: which product quantity the offer applies to - **Price**: fill in if you are offering a fixed amount discount - **Percent Off**: fill in if you are offering a percentage discount (enter 20 for 20%) - **Active**: for the offer to be displayed on your product page - **Site**: to link the offer to your site ## Selling refills by subscription Ciklik has no dedicated [refill](https://www.ciklik.academy/en/demarrage/glossaire/#refill) feature: a refill offer is built with the box store features described below. The idea: the starter product is sold once, the refill is sold by subscription, at a frequency close to the consumption rate. ### The starter product, sold individually Create the starter product (bottle, dispenser, kit) as an individual product, sold on your site’s `/shop` page. See [Sell individual products](https://www.ciklik.academy/en/produits/vendre-un-produit-a-l-unite/). If the customer takes a shop product when they subscribe, that product is added to the subscription’s shipping slip, with the same `ship_` number (see [Shipping slips management](https://www.ciklik.academy/en/expeditions/gestion-des-bons-de-livraison/#products-and-addons)). ### The refill, by subscription Two ways to sell the refill: | | Product by subscription | Subscription plan | | ----------------- | ---------------------------------------------------------------------- | -------------------------------------------------------------------------------------------- | | Where | Product page, **Frequencies** section (this page) | **Subscriptions > Plans** | | Customer’s choice | Quantity (1, 2 or 3) and frequency among those attached to the product | The plan, with its frequency set by the **Interval**, **Cycle Count** and **Shipment Count** | | Discount | Based on quantity, **Offers (Frequencies)** section | Plan price, coupons | | Detailed page | Steps 1 to 3 above | [Create a plan](https://www.ciklik.academy/en/abonnements/creer-une-formule/) | With a plan, an addon of type **Addon** can act as the starter product: it is a special box shipped the first month, with an extra charge, after which the subscription continues on the plan. An addon of type **Upsell** with the **Applies to each billing** box checked adds a complementary product to every order of the subscription. See [Addons](https://www.ciklik.academy/en/abonnements/addons/). ### A frequency that matches consumption Choose the frequency based on how long a refill lasts. A frequency is defined by an **Interval** (monthly, weekly, …) and a **Cycle Count**: for example, a weekly interval and a cycle count of 6 for a refill every 6 weeks. Attach several frequencies to the product to let the customer choose the pace that matches their consumption. The frequency’s **Alert** box sends renewal notifications. ### When the subscriber still has stock - **Pause by the subscriber**: when they want to cancel from their account, the [cancellation flow](https://www.ciklik.academy/en/retention/tunnel-de-desabonnement/) offers them a pause of 1 to 3 periods; the subscription resumes automatically when it ends. - **Postponement by you**: from **Sales > Subscriptions**, the **Postpone Payment** action postpones the next payment by 1 to 12 periods and extends the subscription accordingly. See [Reschedule a payment](https://www.ciklik.academy/en/paiements/decaler-un-paiement/). ### Building loyalty with refill customers - Reserve a coupon for customers with an active subscription with the **Subscribers only** box. See [Create a discount coupon](https://www.ciklik.academy/en/acquisition/creer-un-coupon-de-reduction/). - Give subscribers a discount on all their shop purchases with the **Discount for Subscribers** field (**Settings > Sites**, **Marketing Parameters** tab). See [Sell individual products](https://www.ciklik.academy/en/produits/vendre-un-produit-a-l-unite/#offer-a-shop-discount-to-subscribers). ## Frequently asked questions ### How do I offer a product by subscription on my box store? Create frequencies in Subscriptions > Advanced > Frequencies, then attach them to the product from its Frequencies section. As soon as a product has at least one frequency, its page offers subscription purchasing. ### What quantities can the customer take by subscription? The customer chooses 1, 2 or 3 products on the product page, with the delivery frequency of their choice among those attached to the product. ### Does Ciklik have a dedicated refill feature? No. A refill is sold as a standard subscription: a product by subscription or a plan, at a frequency that matches the consumption rate, with the starter product sold individually. ### How do I deliver a refill every 6 weeks? Create a frequency with a weekly interval and a cycle count of 6, then attach it to the refill product. ### What if a subscriber still has stock? From the back office, the Postpone Payment action postpones their next payment by 1 to 12 periods. The subscriber can also choose a pause of 1 to 3 periods if they start cancelling from their account. ## See also [Sell individual products](https://www.ciklik.academy/en/produits/vendre-un-produit-a-l-unite/) [Offer a custom box with subscription](https://www.ciklik.academy/en/abonnements/proposer-un-coffret-sur-mesure-a-l-abonnement/) [Create a plan](https://www.ciklik.academy/en/abonnements/creer-une-formule/) [Addons](https://www.ciklik.academy/en/abonnements/addons/)