---
title: "Enable maintenance mode / close the site to visitors"
description: "Take your Ciklik site offline with the Online box and have your IP address allowed so you can keep viewing the site during maintenance."
url: https://www.ciklik.academy/en/administration/activer-le-mode-maintenance-fermer-le-site-aux-visiteurs/
lang: en
lastUpdated: 2026-10-09
---

# Enable maintenance mode / close the site to visitors

> Box store
>
> This page applies to box stores hosted by Ciklik. Using the PrestaShop module? [See the PrestaShop documentation](https://www.ciklik.academy/en/prestashop/).

## Access the video

[Video](https://player.vimeo.com/video/406936636)

## Enable maintenance mode

1. Open **Settings > Sites**, then click the pencil icon (edit) on the row of the site you want to put in maintenance mode.

2. In the **Basic Configuration** tab, find the **Online** box.

3. Uncheck this box to switch to offline mode.

4. Click **Update**.

## Be ignored by maintenance mode

The IP address to ignore in maintenance mode cannot be changed from your back office: this setting is reserved for the Ciklik team.

The IP is essentially your computer’s address. It is a series of numbers in this format: 123.12.123.123. To obtain it, you can go to [monip.org](https://monip.org).

Send it to <support@ciklik.co> to keep viewing the changes made to your site without it being online.

## See also

[First steps](https://www.ciklik.academy/en/demarrage/premieres-etapes/)

[Modify DNS](https://www.ciklik.academy/en/administration/modifier-les-dns/)

[Configure GDPR services](https://www.ciklik.academy/en/administration/configurer-les-services-rgpd/)