---
title: "Modify DNS"
description: "View your domain's name servers and DNS records, then add a TXT, A, MX or CNAME record directly from your Ciklik back office."
url: https://www.ciklik.academy/en/administration/modifier-les-dns/
lang: en
lastUpdated: 2026-10-09
---

# Modify DNS

> Box store
>
> This page applies to box stores hosted by Ciklik. Using the PrestaShop module? [See the PrestaShop documentation](https://www.ciklik.academy/en/prestashop/).

When Ciklik manages your domain’s DNS zone, you view and edit it from your site’s record. This is useful to connect a professional mailbox, verify your domain with a third-party service (Google, Facebook, emailing tool) or point a subdomain to another service.

## View your DNS

Open **Settings > Sites**, click your site, then the **Advanced** tab. It shows two fields:

- **Name servers**: the servers to declare at your domain registrar (where you bought the domain) so that Ciklik manages your DNS zone.
- **DNS Records**: the current records of your zone (name, type, values).

If both fields are empty, your domain’s DNS zone is not managed by Ciklik: changes are made at your registrar or DNS host.

## Add or update a record

1. Open **Settings > Sites** and click your site.

2. In the actions menu, choose **Update DNS**.

3. Fill in the fields:

   - **Type**: TXT, A, MX or CNAME.
   - **Subdomain**: for example `mail` for `mail.yourdomain.com`. Leave empty for the root domain.
   - **Value**: the value given by the service you are connecting. For several values (several MX servers, for example), separate them with a comma.
   - **Replace**: check it to replace the existing values of this record.

4. Confirm the “WARNING: Are you sure you want to update your DNS settings?” message with **Confirm**.

The message “Vos modifications sont en cours !” (in French) confirms the change was sent. A DNS change can take a few minutes to a few hours to propagate. Check the result in the **DNS Records** field of the **Advanced** tab.

> Enter every value of the record
>
> The record is saved with the values you enter. To add a value to a record that already has one (a second TXT record on the root domain, for example), enter the old and the new value separated by a comma, and check **Replace**. Note the existing values from the **DNS Records** field before running the action.

## Limits

- The action is reserved for the person who created the site (account holder). Other administrators do not see it.
- An **A** record is not accepted on the root domain or on `www`: they point to your Ciklik site.
- The action is not available for a site being deleted, or for a site on a Ciklik demo subdomain.
- If the message “Demandez la migration de nos DNS sur la nouvelle architecture au support…” (in French) appears, your DNS zone is not yet managed by Ciklik: write to <support@ciklik.co>.
- The message “Vérifiez vos valeurs. Les modifications ne sont pas envoyées” (in French, “check your values, nothing was sent”) means a value was rejected (wrong format for the chosen type): nothing was changed.

## See also

[Set up professional email](https://www.ciklik.academy/en/administration/mettre-en-place-une-messagerie-professionnelle/)

[Enable maintenance mode / close the site to visitors](https://www.ciklik.academy/en/administration/activer-le-mode-maintenance-fermer-le-site-aux-visiteurs/)

[Manage page URLs](https://www.ciklik.academy/en/personnalisation-site/gestion-des-url-des-pages-de-votre-site/)