Setting up direct debits for subscribers

Most common case

In most cases, you offer monthly or bimonthly boxes. We advise you to set up the monthly box formulas as follows:

automatic** debit of all subscribers on the 1st of the month * termination of debits
end* of the month on the 10th of the month.

In case of payment failure, attempts to debit will be generated on the 3rd, 7th and 10th of the month.

You can, depending on your organization, plan 2 waves of box shipments: the 1st of the month and the 11th of the month.

The recommended setting with a day of beginning of invoicing on the 1st and a day of end of invoicing on the 10th allows to cover 30 days between the 2 levies (in the case of a monthly formula). The only incidence is finally on the first month of sale, if a person subscribes between the 1st and the 10th of the month M, it will be taken again the 1st of the month M+1.

The amount of the transactions is paid on your account every 7 days. You can find the details of the transfers in the Transfers module.

Case of a weekly formula

The billing period from 1 to 10 can be entered. However, in your plan settings, you will not check the Fixed period box. The subscriber will be charged every week, according to his order date.

Updated on: 24/01/2023