--- title: "Ciklik Documentation" description: "Everything you need to launch and manage your subscription business" url: https://www.ciklik.academy/en/ lang: en lastUpdated: 2026-10-20 --- # Ciklik Documentation Two ways to use Ciklik, two separate paths. Pick yours before following a guide: menus and settings are not the same. ## Ciklik box store Your online store is hosted by Ciklik: plans, boxes, pages, emails and shipments are managed in the Ciklik back office. - [First steps](https://www.ciklik.academy/en/demarrage/premieres-etapes/) - [Create a plan](https://www.ciklik.academy/en/abonnements/creer-une-formule/) - [Manage shipping slips](https://www.ciklik.academy/en/expeditions/gestion-des-bons-de-livraison/) - [Customize your site design](https://www.ciklik.academy/en/personnalisation-site/personnaliser-le-design-de-son-site-couleurs-et-polices/) [Start with a box](https://www.ciklik.academy/en/demarrage/bienvenue-chez-ciklik/) ## PrestaShop module You sell on your own PrestaShop store: the Ciklik module adds subscriptions, Ciklik handles renewals and payments. - [Install the Ciklik module](https://www.ciklik.academy/en/prestashop/setup/installer-le-module-ciklik/) - [Set up subscriptions](https://www.ciklik.academy/en/prestashop/setup/parametrer-l-abonnement/) - [Understand renewals](https://www.ciklik.academy/en/prestashop/gestion-abonnes-ciklik/renouvellements-prestashop-expliques/) - [Manage your subscribers](https://www.ciklik.academy/en/prestashop/gestion-abonnes-ciklik/gerer-ses-abonnes/) [PrestaShop documentation](https://www.ciklik.academy/en/prestashop/) ## Latest updates - [Apple Pay and Google Pay](https://www.ciklik.academy/en/paiements/apple-pay-et-google-pay/)24 October 2026 - [Klaviyo integration](https://www.ciklik.academy/en/retention/connecter-votre-compte-klaviyo/)23 October 2026 - [Klaviyo: a deleted customer is never sent again](https://www.ciklik.academy/en/retention/connecter-votre-compte-klaviyo/)23 October 2026 - Email change followed within a minute (PrestaShop)23 October 2026 [All updates](https://www.ciklik.academy/en/nouveautes/) ### Popular articles (box stores) - [Create a subscription plan](https://www.ciklik.academy/en/abonnements/creer-une-formule/) - [Manage delivery notes](https://www.ciklik.academy/en/expeditions/gestion-des-bons-de-livraison/) - [Refund a transaction](https://www.ciklik.academy/en/paiements/rembourser-une-transaction/) - [Create a discount coupon](https://www.ciklik.academy/en/acquisition/creer-un-coupon-de-reduction/) - [Set up the cancellation flow](https://www.ciklik.academy/en/retention/tunnel-de-desabonnement/) - [Configure webhooks](https://www.ciklik.academy/en/webhooks/) ## Box store: manage your business [Getting Started](https://www.ciklik.academy/en/demarrage/bienvenue-chez-ciklik/) [Subscriptions](https://www.ciklik.academy/en/abonnements/creer-une-formule/) [Gift Cards](https://www.ciklik.academy/en/cartes-cadeaux/carte-cadeau/) [Products](https://www.ciklik.academy/en/produits/vendre-un-produit-a-l-unite/) [Order Management](https://www.ciklik.academy/en/gestion-commandes/gestion-des-abonnements/) [Shipping](https://www.ciklik.academy/en/expeditions/transporteurs/) ## Payments and finance (box and PrestaShop) [Automatic Payments](https://www.ciklik.academy/en/paiements/parametrage-des-prelevements-automatiques-pour-les-abonnes/) [Payment methods](https://www.ciklik.academy/en/paiements/moyens-de-paiement-des-abonnes/) [Refunds](https://www.ciklik.academy/en/paiements/rembourser-une-transaction/) [Stripe Tracking](https://www.ciklik.academy/en/paiements/suivi-des-virements-stripe/) [Dashboard & KPIs](https://www.ciklik.academy/en/kpi-et-donnees-clients/dashboard-et-kpi/) ## Box store: marketing and acquisition [Discount Coupons](https://www.ciklik.academy/en/acquisition/creer-un-coupon-de-reduction/) [Referral Program](https://www.ciklik.academy/en/acquisition/parrainage/) [Abandoned Carts](https://www.ciklik.academy/en/acquisition/paniers-abandonnes/) [Anti-churn](https://www.ciklik.academy/en/retention/tunnel-de-desabonnement/) [Google Analytics and Tag Manager](https://www.ciklik.academy/en/parametres-marketing/google-analytics-ads-et-tag-manager/) [Webhooks](https://www.ciklik.academy/en/webhooks/) ## Box store: customization and content [Logo & Design](https://www.ciklik.academy/en/personnalisation-site/ajouter-un-logo/) [Visual Editor](https://www.ciklik.academy/en/contenu-pages/creer-sa-page-d-accueil-et-des-pages-de-contenu-avec-l-editeur-visuel/) [Blog](https://www.ciklik.academy/en/contenu-pages/gestion-du-blog/) [Transactional Emails](https://www.ciklik.academy/en/contenu-mails/gestion-des-templates-des-mails-transactionnels/) [Menus](https://www.ciklik.academy/en/personnalisation-site/gestion-des-menus/) ## Account and administration [DNS & Domain](https://www.ciklik.academy/en/administration/modifier-les-dns/) [GDPR](https://www.ciklik.academy/en/administration/configurer-les-services-rgpd/) [Administrators](https://www.ciklik.academy/en/administration/ajouter-un-administrateur-pour-mon-site/) [IBAN](https://www.ciklik.academy/en/administration/modifier-son-iban/) [What’s New](https://www.ciklik.academy/en/nouveautes/) ## Developers [API Documentation](https://ciklik.github.io/api) [API Wrapper](https://ciklik.github.io/wrapper-api/) ### Need Help? Our support team is available to assist you. [Contact Support →](mailto:support@ciklik.co)