--- title: "Choosing a PrestaShop subscription module" description: "How to choose the best PrestaShop subscription module: versions, recurring payments, renewal orders, subscriber self-service, API and cost." url: https://www.ciklik.academy/en/prestashop/choisir-un-module-d-abonnement/ lang: en lastUpdated: 2026-10-09 --- # Choosing a PrestaShop subscription module > PrestaShop > > This page applies to PrestaShop stores using the Ciklik module. Running a Ciklik box store? [See the box path](https://www.ciklik.academy/en/demarrage/bienvenue-chez-ciklik/). Key points To choose a PrestaShop subscription module, check compatibility with your PrestaShop and PHP versions, who collects and retries recurring payments, how renewal orders reach PrestaShop and what subscribers can do on their own from their account. The Ciklik module works with PrestaShop 1.7.7 to 9.2 and PHP 7.2 to 8.4. Ciklik charges the subscriber at each renewal date, retries declined payments and creates an order in PrestaShop once the payment is accepted. SEPA direct debit is not available with the PrestaShop module. ## The criteria to check A subscription module is judged on a dozen concrete criteria. For each one, the table below gives the question to ask the vendor and the answer for the Ciklik module, with the documentation page that covers it. | Criterion | Question to ask | What Ciklik does | | --------------------------------------- | ------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | PrestaShop and PHP versions | Which PrestaShop and PHP versions are supported? | PrestaShop 1.7.7 to 9.2, PHP 7.2 to 8.4. One module file per PHP version in the releases published on GitHub. See [Install the Ciklik module](https://www.ciklik.academy/en/prestashop/setup/installer-le-module-ciklik/). | | Collecting renewals | Who charges the customer at each renewal date? | Ciklik charges the payment method saved by the subscriber, on the renewal date. See [Subscribe and manage your subscription](https://www.ciklik.academy/en/prestashop/gestion-abonnes-prestashop/souscrire-et-gerer-son-abonnement/). | | Retrying declined payments | Is a declined payment retried? Is the customer told? | 4 attempts by default, with an adjustable number and interval. After each failure, the subscriber gets an email with a secure payment link. See [Customize subscription renewals](https://www.ciklik.academy/en/prestashop/setup/personnaliser-les-renouvellement-des-abonnements/). | | Payment methods and providers | Which payment providers are supported? Can you use your own account? | Card via Stripe (an account managed by Ciklik or your own Stripe account), card via PayPlug, PayPal. See [Subscribers’ payment methods](https://www.ciklik.academy/en/paiements/moyens-de-paiement-des-abonnes/). | | Payment page | Where does the customer pay, and with what branding? | On a page hosted by Ciklik, under a subdomain of your domain (`abo.` followed by your domain), with your logo, favicon, colors and fonts. | | Renewal orders | Is the renewal order created in PrestaShop? With which status? | Yes, once the payment is accepted. Ciklik first checks that the product exists in PrestaShop and reads its price. The status is the one you choose in the module configuration. | | Mixed cart | Can a customer buy one-off and subscription products in the same order? | Yes. The cart is paid through Ciklik and only subscription products are charged again. One cart can create several subscriptions, one per frequency. | | Subscriber self-service | What can subscribers do on their own, from their account? | Cancel and resume their subscription. Depending on the options you enable: pick a new next order date, skip their next delivery, change frequency. | | Upsell | Can subscribers add a one-off product to their next delivery? | Yes, as an option: a button on the product page, for a logged-in customer with an active subscription. The product is delivered once. | | Commitment | Can you prevent cancellation for a minimum period? | Yes, as an option: a commitment period during which the subscriber cannot cancel. See [Configure the subscription](https://www.ciklik.academy/en/prestashop/setup/parametrer-l-abonnement/). | | Expiring cards and unpaid subscriptions | Are expiring cards handled ahead of time? What happens to an unpaid subscription? | An automatic email on the 25th of the month to subscribers whose card expires before their next charge, a card update link you can send on request, automatic cancellation after a number of unpaid cycles (option). See [Send a credit card update link](https://www.ciklik.academy/en/prestashop/gestion-abonnes-ciklik/envoyer-un-lien-de-mise-a-jour-de-cb/). | | Refunds | Where do you refund a transaction? | From the PrestaShop order details, **CIKLIK Refunds** section, in full or in part. | | Tracking and reports | How do you follow your subscribers and renewals? | A KPI dashboard and exportable lists in Ciklik, a daily renewal report in Slack, detailed renewal errors. In PrestaShop: the **Subscriptions and Orders** and **Stock Forecast** pages. | | Webhooks and API | Can you sync an ERP or an external tool? | Webhooks on subscriptions, orders, transactions, invoices and customers. API documented at [ciklik.github.io/api](https://ciklik.github.io/api/). The module’s source code is public on [GitHub](https://github.com/ciklik/prestashop). | | Test environment | Can you test before selling? | Yes: the **Test** box when creating your PrestaShop space deploys a test environment, with your payment provider’s test key. | | Support | Who answers when something goes wrong? | Ciklik support, at . Documentation in French and English. | | Total cost | What monthly fee, what commission on transactions if any, what payment provider fees? | A monthly subscription to your Ciklik account, billed on its anniversary date. Prices are published at [ciklik.co/prix](https://www.ciklik.co/prix/). | ## What the Ciklik module does not do A good choice also accounts for limits. The Ciklik module’s limits are documented: - **No SEPA direct debit.** SEPA direct debit via GoCardless is not available with the PrestaShop module: your subscribers pay by card or with PayPal. - **One PrestaShop order per subscription.** A customer with two subscriptions gets two orders at each renewal, with shipping calculated for each. There is no automatic grouping. See [Managing subscription-related orders](https://www.ciklik.academy/en/prestashop/gestion-abonnes-ciklik/gerer-les-commandes-liees-aux-abonnements/). - **No PrestaShop order for a declined payment.** Until the payment is accepted, the order stays in Ciklik; it does not appear in your PrestaShop orders. - **No card change from the PrestaShop customer account.** Subscribers change their card through the secure link sent by Ciklik, and this change is not notified to PrestaShop. - **A single commitment period.** The commitment period applies to all subscriptions in your store; it is not tied to a minimum number of orders. - **Frequency changes.** A product not offered in the new frequency is removed from the subscription. See [Change the frequency of a subscription](https://www.ciklik.academy/en/prestashop/gestion-abonnes-prestashop/modifier-la-frequence-d-un-abonnement/). - **Reactivating an expired subscription.** It triggers an immediate order and charge; this behavior cannot be turned off. See [Cancel and reactivate a subscription](https://www.ciklik.academy/en/prestashop/gestion-abonnes-prestashop/resilier-et-reactiver-un-abonnement/). - **PrestaShop 1.7.** Hiding other payment methods requires a theme change, and a new frequency in combinations mode is created in the database on PrestaShop 1.7.7. On PrestaShop 8 and later, both settings need no technical work. - **A reachable store.** Ciklik calls your store at each renewal: a firewall, a password or maintenance mode blocks these calls. The renewal is then retried every 24 hours, with no double charge. See [Rebill and PrestaShop site unavailability](https://www.ciklik.academy/en/prestashop/gestion-abonnes-ciklik/rebill-et-indisponibilite-site/). - **PrestaShop only.** Ciklik does not offer a module for other e-commerce platforms. ## How to evaluate a module before committing Test the full journey in a test environment: subscribing on the product page, paying, the order being created in PrestaShop, then a renewal. Then check what subscribers see in their account and what you see in your back office. For the Ciklik module, the setup order is described on the [Ciklik subscription module for PrestaShop](https://www.ciklik.academy/en/prestashop/) page. ## Frequently asked questions ### Which PrestaShop versions does the Ciklik module work with? The Ciklik module works with PrestaShop 1.7.7 to 9.2 and PHP 7.2 to 8.4. A module file is published for each PHP version. ### Who collects recurring payments with the Ciklik module? Ciklik charges the payment method saved by the subscriber at each renewal date, then creates the order in PrestaShop once the payment is accepted. If the payment is declined, Ciklik retries it, 4 times by default, and notifies the subscriber by email. ### Does the Ciklik module offer SEPA direct debit? No. With the PrestaShop module, your subscribers pay by card, via Stripe or PayPlug, or with PayPal. ### Can a customer buy one-off and subscription products in the same cart? Yes. The mixed cart is paid through Ciklik and only subscription products are charged again at the following renewals. ### How much does the Ciklik module cost? Ciklik is billed as a monthly subscription to your Ciklik account. Current prices are published on the pricing page of the ciklik.co website. ## See also [Ciklik subscription module for PrestaShop](https://www.ciklik.academy/en/prestashop/) [Install the Ciklik module](https://www.ciklik.academy/en/prestashop/setup/installer-le-module-ciklik/) [Configure the subscription](https://www.ciklik.academy/en/prestashop/setup/parametrer-l-abonnement/) [Ciklik at a glance](https://www.ciklik.academy/en/demarrage/ciklik-en-bref/)