What's New Tracking

2026-03-02

📅 Bulk shift payment dates

A new action is available from the orders list (Sales > Orders) to bulk-shift the next payment date of scheduled orders.

Bulk action: select multiple orders in creation from the list and launch the “Shift payment dates” action.
Shift selection: a dropdown offers shifts from -3 to +3 days. No free-form input to prevent errors.
Combinable filters: use the “Next payment after/before” and “Status” filters to precisely target the orders to shift (e.g., all orders scheduled before a holiday period).
Safety: orders whose resulting date would fall in the past are automatically skipped. A summary message indicates the number of orders shifted and skipped.

📅 Align orders to a day of the month

The “Postpone a payment” action on a subscription detail page now offers a new “Align to day of month” mode.

Principle: instead of shifting orders by a number of days, you choose a target day (1 to 28) and all scheduled orders for the subscription are automatically realigned to that day.
Automatic cascade: all orders in creation are aligned in sequence. For example, if you align to the 1st of the month, an order scheduled for March 24 will move to April 1, the one on April 21 to May 1, etc.
Shipments follow: if you enable the option, shipment dates are shifted proportionally.

🎨 Customize a subscription from the back office

Administrators can now customize a subscription’s composition directly from the back office, without the usual constraints.

Access: from the subscription detail, the “Customize subscription” action opens the composition page via a temporary secure link (valid for 1 hour).
Admin mode: an “Admin mode” banner is clearly displayed. Score, stock and maximum quantity constraints are disabled, allowing you to freely adjust the customer’s selection.
Visual confirmation: a confirmation message appears when the customization is saved.

📦 Add extra products to a shipping box

It is now possible to add one-time products to a specific shipping box without modifying the subscription.

Action from the shipping box detail: the “Customize this shipping box” action generates a temporary link to add extra products.
No impact on the subscription: the added products only apply to this shipping box. Future shipments are not affected.
Removal possible: extra products can be removed at any time by submitting an empty selection.
Visibility in export: extra products are highlighted in orange in the shipping box export, making them easy to identify during preparation.

⏸️ Cleanup options when cancelling

The subscription cancellation action now offers two additional options to clean up associated items.

Close pending orders: optionally close all orders in creation linked to the subscription. The number of affected orders is displayed.
Delete future shipments: optionally delete scheduled shipments that have not yet been dispatched. The number of affected shipments is displayed.

📧 Send a test email from templates

From an email template detail page, a new action allows you to send a test email.

Realistic data: the test email is populated with sample data matching the notification type (subscription confirmation, dispatch notification, etc.), including all available variables.
Instant delivery: the email is sent to the connected merchant’s address for quick rendering verification.

🔧 Fixes and improvements

Box customization: out-of-stock products are now hidden from customers when composing their box. Administrators still see them with an “out of stock” badge.
Visual editor: fixed a bug that caused custom styles (background color, spacing) to disappear from a block when the “show on scroll” option was enabled.
Name formatting: first names and last names in all automated emails now correctly display with an initial capital letter.

2026-02-18

🚚 Carrier change with pickup points

Changing the carrier was already available from the back office, but it is now possible to also change the associated pickup point, without having to use the customer’s login as feature.

Built-in pickup point selection: when the new carrier uses pickup points (Mondial Relay, Colissimo Relay, DPD Relay), a pickup point selector is displayed directly in the action window. The customer’s address is pre-filled to show nearby pickup points.
Immediate or deferred application: you can apply the change immediately or schedule it for the next billing cycle, depending on the situation.
Automatic update of pending orders: if you change the carrier immediately, pending orders are also updated automatically. No manual intervention required.
Carriers filtered by site: only carriers available for the subscription’s site are displayed. No more selection errors.

🏷️ Coupon code management on orders

Two new actions allow you to manage coupon codes directly from the back office.

Apply a coupon code

Smart search field: the site’s coupons are presented in a dropdown list with built-in search. Each coupon displays its code, the associated discount (percentage or fixed amount) and its expiration date.
Two application modes:
- On pending orders: immediately applies the coupon to all orders currently being created for the subscription. The number of affected orders is indicated.
- On the next billing: the coupon will be applied automatically at the next renewal.
If the subscription has no pending orders, the “next billing” mode is selected automatically.

Remove a coupon code

From the order list of a subscription, you can remove coupons applied to one or more orders currently being created.
Works as a single action or in bulk: select multiple orders and remove coupons in a single action.
Orders that have already been shipped or invoiced are not affected.

📊 Cohort analysis

The cohort analysis tool has been enhanced with new features to refine your retention analyses.

New “Orders” mode: in addition to the existing “Subscriptions” mode, you can now analyze cohorts from the perspective of placed orders.
XLSX export: export your cohort data in Excel format to use freely in your own dashboards.
New filters: filter your cohorts by coupon code or subscription frequency for more targeted analyses.
Fixes on shipping box analysis: several issues have been fixed for more reliable results.

📬 Mailchimp integration

The Mailchimp integration has been completely revamped to offer richer, more reliable and faster synchronization.

Enriched data

Mailchimp contacts are now enriched with: first name, last name, phone number, full postal address and language.
Names are properly formatted (Jean-Pierre Dupont instead of JEAN-PIERRE DUPONT).
Information comes from the customer’s most recent delivery address, which is generally more up to date than account data.

Better interest group organization

Each plan and each product generates a unique interest in Mailchimp, with a clear identifier (for example: “P42 Plan Name” / “R87 Product Name”). No more risk of confusion between items with similar names.
A new generic “Subscriber” interest identifies any contact who has had at least one subscription (active or cancelled). Very useful for your marketing segmentations.
The “Ciklik” category in Mailchimp is created automatically and repairs itself if accidentally deleted.

More robust and faster synchronization

If some information cannot be synchronized (for example a custom field in Mailchimp), synchronization continues normally instead of stopping with an error.
Bulk synchronization is considerably faster than before.

🔧 Miscellaneous fixes

Login: fixed an issue that could cause an error when logging in for some users with an active cart.
Error monitoring: any communication errors with Prestashop are now automatically detected and reported via Discord, with all the details needed for diagnosis. This allows for faster intervention when problems occur.

📖 New documentation pages

Reports and Analytics: documentation of the 15 built-in reports in your back-office, covering 7 business areas (subscriptions, orders, shipments, payments, customers, acquisition, retention).
Automated emails and their variables: complete reference of the 23 email types automatically sent by Ciklik, with available variables, triggers and personalization best practices.

2025-04-24

The subscription confirmation email for plans with a different first price now includes an additional line with the price of the next payment for that plan.

A new filter is available in the Sales > Orders section to display orders with a next payment date within a given period.

2025-02-01

You can offer a custom price for the first shipment as part of a subscription by adding an additional option in your plan details. In this example, the customer subscribes for 10.236 EUR. The price to be paid upon subscription renewal will be the price configured at the plan level.

2024-03-26

It is now possible to customize the number of payment retry attempts and the number of days between each attempt when renewing subscriptions.

2023-10-18

The delivery address in the My Account section is replaced by the pickup point address when this delivery method has been selected by the customer.

The company field is now available on delivery slips and in the delivery slip export.

2023-09-30

New paid options are available for gift cards, allowing you to offer, for example, postal delivery of the card or adding a physical product with the gift card at the time of purchase.

2023-08-16

The gift card presentation page is now fully customizable (url /offer/packages). It is also possible to add custom content below the gift card activation section.

2023-03-13

The PayPal payment module is integrated into the application.

The referral link has been shortened to allow customers to share it more easily.

New features are available in coupon settings for adding a free box or product to the cart, customizing a description, generating a delivery slip, and associating it with a product reference.

The Carrier filter is available at the delivery slip level.

New settings are available in the banner block of the editor to customize the proportion occupied by the banner and the text size, as well as its spacing with the buttons.

2023-02-06

A new “rewards” system is available for plans, products, and addons to offer access to private content and downloadable files (for ebooks, for example) following a purchase.

2023-01-26

It is possible to add scripts or HTML in the <head> section of your site.

2022-11-30

A new feature is available for discount coupons to create a coupon that applies to both a plan and a product in single sale. By checking the “Available in Shop and Subscription” box, the coupon is valid on all your plans and single-sale products.

2022-11-09

A new gift card feature allows you to force the creation of a delivery slip to send a physical product to the gift card buyer.

New blocks are available in the visual editor.

2022-07-01

3 abandoned cart reminder emails are now configured in the application. You can activate them from the Marketing Settings tab of your site and customize their content from the Email Templates section.

2022-03-22

It is now possible to refund transactions older than three days, as long as your Stripe wallet balance is sufficient.

2022-01-13

A new Webhooks section in the left column (Marketing section) allows you to temporarily retrieve webhook data for successfully executed scenarios.

2022-01-12

Pickup point delivery mode is now available for gift cards.

2022-01-05

You have the option to use the Facebook Conversion API with a new configuration for server-side tracking.

2021-11-26

The {relay} variable is available in emails.

2021-09-07

New keys are available for webhooks. They relate to customer account creation and newsletter subscription:

created_user
updated_user
created_optin
updated_optin

2021-07-07

The Purchases, Subscriptions, and Transactions pages now automatically refresh every 60 seconds. Exports are now done in 1 click (without confirmation).

2021-06-29

Adding characteristics to shop products is now available for better product option management.

2021-04-14

New filters are available for your subscriptions to sort expired subscriptions by 1 month, 2 months, or 3 months.

2021-02-08

New specific exports are available for your delivery slips: Kinexya, SendCloud, and Boxtal.

2021-01-29

A new feature allows you to generate payment links.

2021-01-15

A new tutorial is available for using the Ciklik Google Data Studio template.

2021-01-06

A new tutorial has been written to explain step by step how to install Google Analytics and configure enhanced e-commerce with Google Tag Manager.

2020-12-15

Access the new tutorial on subscription plan settings.

New features have been added to:

modify the payment date of a subscription
postpone the next payment of a subscription
activate the First Box feature
manage delivery slips
postpone the scheduled dates of a delivery slip
create a delivery slip

2020-11-25

Offer Colissimo Relay for your subscription boxes.

Note: This file is a summary of the main updates. Please refer to the complete documentation for more details.