Add a product to your next order (upsell)
Key points
With the Enable upsell option of the Ciklik module, a logged-in PrestaShop subscriber can add a product to the next delivery of their subscription straight from the product page, using the add to subscription button. A popup asks them which subscription to add it to. The added product is delivered only once, with the next renewal, and the subscriber can remove it beforehand from the My subscriptions section of their customer area. Adding products only works with active subscriptions.
This upsell feature is enabled in the Ciklik module.
With upsell enabled, an add to subscription button is visible on product pages when the visitor is logged into their account.
Logged-in users can add a product to their next subscription order directly from product pages.
A popup allows them to select the target subscription.
The subscriber finds in their customer area, My subscriptions section, the details of additional products for each subscription.
They can remove non-recurring products before their next order.
Note:
- Upsell requires user authentication for the option to be displayed
- Added products are only delivered once during the next rebill
- Compatible with active subscriptions only
The benefits of the upsell feature are:
- Increased average basket and revenue: By suggesting relevant complementary products, you naturally encourage your customers to spend more.
- Enhanced customer loyalty: By offering a wider range of complementary products, you give your customers more reasons to discover new products and stay loyal to your brand.
- Reduced customer acquisition costs: By maximizing sales to your existing subscriber base, you reduce pressure on acquiring new customers, which is often more expensive.
Frequently asked questions
How does a subscriber add a product to their next delivery?
Once upsell is enabled in the Ciklik module, the logged-in subscriber clicks the add to subscription button on the product page, then picks the target subscription in the popup.
Does the added product become recurring?
No. It is delivered only once, with the next renewal of the subscription.
Can the subscriber remove an added product?
Yes. They see the additional products of each subscription in the My subscriptions section of their customer area and can delete them before their next order.
Why does the add button not appear on a product page?
The button requires upsell to be enabled in the module and the visitor to be logged in with at least one subscription. The module also hides it for a product that is disabled, hidden or not available for order, a product the customer has no access to, a pack, and when the shop is in catalog mode.