Welcome to Ciklik
Key points
Ciklik is a subscription box platform: the box store is a complete subscription e-commerce site, hosted by Ciklik, with nothing to install. From a single back office, you create your plans (monthly, bi-monthly, prepaid), your custom boxes, your one-off products and your gift cards, then manage subscribers, payments and shipping slips. Your subscribers pay by card via Stripe; card via PayPlug, PayPal and SEPA Direct Debit via GoCardless are available on request to support. Once your site is ready, you run the Activate My Site action: the Ciklik team checks your plans and activates payments for your subscribers.
Using the PrestaShop module? Your journey starts on the Ciklik subscription module for PrestaShop page.
Application Overview
Section titled “Application Overview”Log in to your Ciklik account using the link below:
Access to the application features is available from the various sections in the left column.
You will find a shortcut to the Ciklik Academy (Documentation) in the Settings section, at the bottom of this column.
You will be notified of application updates via the small bell icon in the top right corner.
This is also where you can select your display mode: light or dark.
To start customizing your site, expand the Settings section at the bottom of the left column, click on Sites, then on the pencil icon (edit). Your homepage content is edited from Content > Pages, on the page of type Home Page.
The left menu groups the main sections of the back office:
- KPI: your dashboards
- Sales: customers, orders, subscriptions, shipments and payments
- Marketing: coupons, ad campaigns, unsubscription and retention
- Subscriptions: plans, addons and advanced settings
- Products: categories, products and customer reviews
- Content: pages, menus, boxes and email templates
- Blog: posts and post categories
- Settings: sites, webhooks, sent emails and your account
Each section is detailed on the Platform sections overview page.
Launch your site
Section titled “Launch your site”For an overview, from your box idea to your first subscribers, read Start a subscription box.
The launch steps, from securing your account to activating payments, are gathered in the First steps checklist. Follow it in order: each step links to the detailed article.
Ciklik-specific terms (plan, shipping slip, rebill…) are explained in the Glossary.
Frequently asked questions
Can I launch a monthly subscription box with Ciklik?
Yes. The Ciklik box store is a subscription e-commerce site hosted by Ciklik: you create your plans there, Ciklik charges your subscribers at each renewal and schedules the shipping slips for each box.
Do I need to install software to use the box store?
No. The site and the back office are hosted by Ciklik: you log in to your account at app.ciklik.co and manage everything from the sections of the left column.
Which payment methods can my subscribers use?
Card via Stripe and, on request to support, card via PayPlug, PayPal and SEPA Direct Debit via GoCardless.
When can my site welcome its first subscribers?
After the Activate My Site action in Settings > Sites. The Ciklik team then checks your plans and activates payments for your subscribers.
Where do I edit my site's home page?
In Content > Pages, on the page of type Home Page. The general site settings are in Settings > Sites.