Set up professional email

Box store

This page applies to box stores hosted by Ciklik. Using the PrestaShop module? See the PrestaShop documentation.

As a reminder, when your site goes live, a forwarding address is created: contact@yourdomainname (for example contact@winebox.com, where winebox.com is the domain name). It forwards the emails it receives to your account’s email address. It cannot be used to send emails.

1. Domain name validation

   You may need to go through a domain name ownership verification step: choose the DNS validation method and add a TXT DNS record at your domain level, as described in the article Modify DNS.

2. Mail servers to configure

   You will then need to configure the mail servers at your domain level. You will need to modify the mail servers at your domain level. Here too, refer to the article Modify DNS: record of type MX, empty subdomain, every value given by your email provider separated by a comma, Replace box checked.

The contact@ forwarding stops

The contact@ forwarding goes through the mail servers set up by Ciklik. Once you declare your own mail servers, it no longer works: create the contact@ address in your new mailbox. Your site’s transactional emails are not affected.

See also

Modify DNS

Contact page customization

Create your Google Business Profile