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Automatic payment setup for subscribers

In most cases, you offer monthly or bi-monthly boxes. We recommend configuring monthly box plans as follows:

  • automatic payment for all subscribers on the 1st of the month
  • billing cutoff on the 10th of the month

In case of payment failure, with the default setting of 3 days between two attempts, payment retry attempts will be generated on the 4th, 7th, and 10th of the month (see Payment retry: Rebill).

Depending on your organization, you can schedule 2 waves of box shipments: on the 1st and 11th of the month.

Transaction amounts are transferred to your account every day, 7 days after they are collected. You can view transfer details in Sales > Payments > Transfers (see Stripe transfer tracking).

The billing period from the 1st to the 10th can be entered. However, in your plan settings, you should not check the Fixed Periods checkbox (see Create a plan). The subscriber will then be charged weekly, based on their order date.