Anonymize customer data
GDPR Compliance
Section titled “GDPR Compliance”This feature allows you to anonymize a customer’s personal data in compliance with GDPR regulations.
Why Anonymize?
Section titled “Why Anonymize?”- Respect the right to be forgotten
- Delete personal data
- Comply with GDPR
- Handle deletion requests
How to Anonymize
Section titled “How to Anonymize”-
Open the customer profile from Sales > Users.
-
Open the actions menu.
-
Select Anonymize Account (GDPR).
-
Confirm the action.
The data is then anonymized:
- The email is replaced with a random address and the password is reset
- Postal addresses (first name, last name, address, city, phone) are replaced with random values
- Saved payment methods are deleted
The customer can no longer log in to their account.
Data Retained
Section titled “Data Retained”After anonymization, the following data remains:
- Order history (without personal information)
- Payment history (amounts)
- Subscription history
Data Deleted
Section titled “Data Deleted”The following data is deleted or replaced:
- Email and password
- First name, last name, address and phone of postal addresses
- Payment methods
If you use an integration such as Mailchimp, also unsubscribe this person from those tools.