Stripe financial reports

Box and PrestaShop

This page applies to both box stores and PrestaShop stores. Access from the transfers list only applies to box stores.

Note

Only site administrators with super-admin status and access to KPIs have the ability to perform these actions.

Reports Available for a Given Site

1. Go to Settings > Sites, open the site details and select the Stripe Report action from the dropdown menu.

2. Select the desired report type. In the English interface, report types currently show under their Stripe identifier, given in brackets below:

   • Detailed balance by transaction (connected_account_balance_change_from_activity.itemized.1)
   • Balance variation by activity (connected_account_balance_change_from_activity.summary.1)
   • Detailed transfers (connected_account_payouts.itemized.1)
   • Transfer summary (connected_account_payouts.summary.1)
   • Balance summary (connected_account_balance.summary.1)
   • Detailed final balance reconciliation (connected_account_ending_balance_reconciliation.itemized.1)
   • Closing balance reconciliation summary (connected_account_ending_balance_reconciliation.summary.1)
   • Detailed transfer reconciliation by date range (connected_account_payout_reconciliation.itemized.1)
   • Transfer reconciliation summary by date (connected_account_payout_reconciliation.summary.1)

3. Once the report type is selected, customize the format of your export file with the desired data.

4. Enter the period for which you want to generate your export.

5. Launch the action. You will receive an email containing a link from which you can download your financial report.

Reports Available from the Transfers Section

1. From Sales > Payments > Transfers, make your selection of transfers to process (you can use the available filters).

2. Then select the Stripe Report action from the list of available actions in the dropdown menu.

3. Select the desired report type (Stripe identifier in brackets, as shown in the English interface):

   • Itemized single payout reconciliation (connected_account_payout_reconciliation.by_id.itemized.1)
   • Single payout reconciliation summary (connected_account_payout_reconciliation.by_id.summary.1)

4. Once the report type is selected, customize the format of your export file with the desired data.

5. Launch the action. You will receive an email containing a link from which you can download your financial report.

Caution

The link sent by email to download the financial report is valid for 2 hours. After this time, the file can no longer be downloaded.

See also

Stripe transfer tracking (box stores)

Refund a transaction

Reports and analytics