Link your own Stripe account

Key points

By default, card payments through Stripe go through a Stripe account managed by Ciklik. You can instead link your company’s Stripe account with the Link My Stripe Account action on your site’s page. Stripe then becomes your site’s card; your current subscribers keep being charged as they are today.

Link the account

Go to Settings > Sites and open your site’s details.
Run the Link My Stripe Account action, then click Continue to Stripe.
Sign in with your shop’s Stripe account and authorize Ciklik.
Back on Ciklik, a page sums up what is active and what is left to do.

What changes

Stripe processes card payments from new subscribers and new orders, and becomes your site’s card: a site offers only one card at a time (see Subscribers’ payment methods). The configuration of another card provider stays in place. PayPal and GoCardless direct debit remain offered.
Your current subscribers keep being charged as they are today. If the charge of a subscriber whose card is saved with another provider fails, they receive the failed payment email with a link to pay for their order: the card they then enter is saved on Stripe for the following charges.
On a PrestaShop store, the Ciklik module offers card payment through Stripe, with no setting to change.

What may be left to do, according to the return page:

finish activating the account in your Stripe dashboard, if Stripe does not accept payments yet;
complete your bank details in your Stripe dashboard, if payouts are not enabled yet;
enable the failed payment email template in Content > Email Templates, if it is disabled: it is the one that sends your subscribers the link to pay for their order.

With your own Stripe account, payouts to your bank follow the schedule set in your Stripe dashboard, and disputes are handled there too.

Frequently asked questions

Can I collect payments on my own Stripe account?

Yes. In Settings > Sites, open your site's details and run the Link My Stripe Account action. The link is refused if customers of your site have already saved their card through another Stripe account.

Are my current subscribers affected by the link?

No, they keep being charged as before. If a charge fails, the card the subscriber enters with the payment link is saved on Stripe.